Terms of Service
Effective Date: October 1, 2026. These Terms of Service govern the commercial deployment, licensing, and access parameters of the WeaverFrame Autonomous Concierge Platform.
1. Commercial License and Capacity
1.1. Grant of License: Subject to these terms and active subscription status, WeaverFrame Inc. (“WeaverFrame”) grants the subscribing custom building firm, architecture practice, or residential development enterprise (“Subscriber”) a non-exclusive, non-transferable right to access and utilize the WeaverFrame operating system.
1.2. Included Entitlements: Each subscription to the Executive Builder Suite license includes:
- Authentication credentials for up to ten (10) authorized staff and principal seats.
- Autonomous qualification and intake for up to one hundred (100) prospective buyer lead conversations per calendar monthly cycle.
- Overage beyond 100 monthly leads is processed automatically without service disruption at exactly $0.50 per qualified inquiry.
- Direct custom mailbox integration (Google Workspace OAuth 2.0 / SMTP) and Google Calendar scheduling synchronization.
2. Human Takeover Interlock and Supervisory Oversight
2.1. Principal Supervisory Authority: The Subscriber maintains continuous supervisory control over all autonomous communications. The Human Takeover Interlock allows human principals and authorized project managers to pause, modify, or silence autonomous replies at any time.
2.2. Auto-Mute on Manual Response: When a Subscriber staff member sends a direct manual reply within an email thread or the platform inbox, the system automatically mutes future automated replies for that lead thread until manually re-enabled.
2.3. Executive Assistant Role: The concierge functions as an executive administrative communication tool operating solely under the instructions, zoning guidelines, and architectural credentials supplied by the Subscriber.
3. Invoicing, Renewals and Cancellation
3.1. Subscription Rate: Access is provided on a transparent month-to-month basis at $200 USD per calendar month, renewing automatically on each monthly renewal date.
3.2. Payment Settlement: Subscription invoicing and payments are processed via electronic B2B commercial invoices, digital bank transfer, or authorized merchant settlement. Itemized digital tax receipts are generated within the Subscriber administration portal.
3.3. Cancellation: The Subscriber may terminate active service at any time directly from the Administrative Settings panel. Following cancellation, access persists until the expiration of the current paid billing cycle with zero penalties or termination fees.
4. Data Ownership and Intellectual Property
4.1. Subscriber Assets: All floor plans, structural calculations, elevation renderings, project budgets, client databases, and communication transcripts remain the exclusive intellectual property and trade secrets of the Subscriber.
4.2. Zero Model Training: WeaverFrame warrants that proprietary Subscriber architectural assets and client communications are never used to train public machine learning or foundation AI models.
4.3. Platform Software: All proprietary software, database schemas, API connectors, and interface designs comprising the WeaverFrame system remain the exclusive intellectual property of WeaverFrame Inc.
5. Service Level Availability
5.1. WeaverFrame targets a 99.99% operational availability SLA across edge routing, lead ingestion webhooks, and database infrastructure.
5.2. Routine infrastructure maintenance is conducted during off-peak windows and communicated in advance to Subscriber administration contacts.
6. Limitation of Liability
6.1. To the maximum extent permitted by applicable law, WeaverFrame Inc. shall not be liable for indirect, incidental, punitive, or consequential damages resulting from third-party email domain deliverability issues, DNS configuration errors, or unconsummated construction contracts between the Subscriber and prospective buyers.
6.2. WeaverFrame’s cumulative liability under this agreement shall in no circumstance exceed the total subscription fees actually remitted by the Subscriber to WeaverFrame during the twelve (12) months preceding the claim.
7. Dispute Resolution and Governing Law
7.1. These Terms of Service and any contractual matters arising hereunder shall be construed in accordance with applicable commercial laws.
7.2. Both parties agree that any dispute or controversy shall first be submitted to good-faith executive discussion between designated corporate principals prior to initiating formal legal proceedings.
